Ici c'est la foire aux questions

Ici c'est la foire aux questions

  1. Why Custom Only?

    At the heart of all this cheerful chaos is a simple realization: classic cars are like wearing socks with sandals, it just doesn't quite work! But as soon as I hop onto my bobber or come across a Hot Rod, a pure American gem, that's when I find the same joy I had as a kid in front of a box of cookies. So, Custom Only, or poetically translated, "Reserved for Customs." Without it, the road would be as exciting as a bingo game in a retirement home. For more details, dive into this article! 🚗💨

  2. What are the benefits of buying from Custom Only?

    When you choose Custom Only products, you support local craftsmanship and employment in France. We make it a point to source our products from within French territory, and trust me, it's no piece of cake. Custom Only is a brand right from here, made in France, based in Brittany. So, it's pretty cool to do your shopping from a local seller, isn't it? Most of our items take a little stroll nearby before making their way back to you. Buying local has never been this cool! 🇫🇷✨

  3. Why aren't all products Made in France?

    Unfortunately, we have to be realistic: French textile companies have gradually disappeared. As a result, we have to look for our basic products in Europe, or even in Asia. Of course, we would prefer to stay 100% local, but we work with what we have. The important thing is that we make every effort to offer you quality products, no matter where they come from. 🌐✨

  4. How can I contact customer support?

    Just contact us with this link: contact@custom-only.fr

  5. What payment options are available?

    Several payment methods are available, including:

    • Apple Pay
    • Credit card payment (Visa, Mastercard, American Express)
    • Paypal

  6. The size doesn't fit me, can I return the product?

    Of course, we understand that buying online doesn't allow you to try on your new clothes. So here's the good news: you have 14 days after receiving the item to change your mind and return what doesn't suit you. We've even thought of everything with the original packaging, which is also your best ally for returns.

    One small detail to note: the return shipping costs will be at your expense, usually around €4.95. Satisfaction may be priceless, but it does have a shipping cost! 📦💳

  7. Are refunds possible?

    Yes, but they will be in the form of vouchers to be used on the custom-only.fr website with no expiration date.

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